Dr. Steenerson | Vestibular Rehab | Cochlear Implants | Tinnitus | Hearing Aids | Neuromuscular Facial Re-Ed | Office | Contact Us

Frequently Asked Questions About
Hearing Aids and Other Assistive Devices


HOW DO I ORDER A HEARING AID?
Following a complete audiological evaluation convened in a sound booth, it will be determined if a patient is a candidate for hearing aids. If you are a candidate, the next step is to schedule an appointment to learn about the different technology and styles of hearing devices. At this appointment our audiologist will review the choices with you, recommend the appropriate device (s) for your hearing loss, and help you make an informed decision.

DO I NEED ONE HEARING AID, OR TWO?
If you have hearing loss in both ears, the audiologist will suggest that you will hear best with two hearing aids. There are many reasons that two hearing aids are better than only one:
  • better understanding when competing noise is present
  • better sound localization
  • better sound quality
  • smoother tone quality
  • wider range of hearing
  • less tiring, therefore, makes listening a more pleasant experience
  • creates a feeling of balance
  • more comfortable when loud noises occur
  • provides a natural "boost" of sound when the brain receives information from both ears.


DO HEARING AIDS COME WITH A GUARANTEE?
All hearing aids come with a three year general repair warranty with loss and damage coverage the first year. All hearing aid repairs and adjustments will be made at our office free of charge while the warranty is in effect. This does not cover your annual hearing evaluations. Repairs which occur while the hearing aid is out of warranty will incur a charge. Hearing aid repairs that have to be sent to the manufacturer generally take 1 week to return to our clinic. We will provide a "loaner" hearing aid while your hearing aid is being repaired, if necessary.

WHEN DO I RECEIVE MY NEW HEARING AIDS?
At the hearing aid fitting appointment you will receive your new hearing instruments. We will provide extensive counseling of the use, maintenance and warranty of your new hearing aids as well as giving you appropriate expectations regarding the performance of your device. Additional testing may also be performed depending on the technology of the hearing aid purchased. Payment in full must be made at this appointment when the hearing aids are fit.


DO I GET A TRIAL PERIOD WITH THE NEW HEARING AIDS?
You will have a 45 day trial period beginning on the date you receive your hearing aids. If you are not completely satisfied with your hearing aids during the trial period, a refund of the purchase price will be made minus a charge of $200 for time and supplies.

This charge covers our time and cost. We encourage you to give hearing aids a discriminating look and an appropriate trial.


Dr. Steenerson | Vestibular Rehab | Cochlear Implants | Tinnitus | Hearing Aids | Neuromuscular Facial Re-Ed | Office | Contact Us

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